Privacy Policy

Last Updated: 18 October 2026

FOVÍ (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit https://foviofficial.com, create an account, place an order, or interact with our website and related services.

1. Information We Collect

We may collect the following categories of information when you use our website:

Personal Information

Full name
Billing and shipping addresses
Email address
Telephone number
Account username and password credentials, stored in protected form where supported

Order and Transaction Information

Products purchased, order details, delivery preferences, and order history
Payment status and transaction references
Information required to process refunds, returns, and customer service requests

Payment card details, where applicable, are handled by the relevant payment service provider. We do not intentionally store complete payment card details on our website unless explicitly stated.

Technical and Website Usage Information

When you visit our website, certain technical information may be collected, including your IP address, browser type, device information, pages visited, and website activity. This information may be processed through website hosting, security, analytics, and related services, where enabled.

Information You Provide Directly

We collect information you voluntarily provide through contact forms, email correspondence, account registration, checkout, and customer support requests.

2. How We Use Your Information

We use your personal data for legitimate business and operational purposes, including to:

Process, confirm, and fulfill orders.
Arrange delivery and provide shipping updates.
Manage customer accounts and order histories.
Send transactional emails, including order confirmations, shipping notifications, password resets, and customer service communications.
Process returns, exchanges, refunds, and complaints.
Respond to enquiries and provide customer support.
Maintain website functionality, security, and performance.
Meet applicable legal, tax, accounting, and regulatory obligations.
Improve our products, services, and customer experience where permitted by applicable law.

We do not use order-related contact information for promotional marketing unless the appropriate consent or other lawful basis has been obtained where required.

3. Google Gmail API and Google User Data

Our website uses the Google Gmail API to send automated transactional emails through the authorised Gmail account fovi.official66@gmail.com.

The integration is used to support website operations, such as sending order confirmations and other service-related notifications.

Google API access and use

Our application uses the Gmail API to send authorised outgoing emails.
We do not use this integration to read or search your Gmail inbox, or to read, modify, or delete your personal emails.
We do not use Google API data for advertising, sell it to third parties, or use it for purposes unrelated to the disclosed email functionality.
Access to Google services is limited to the permissions required for the application’s intended functionality.

The Gmail API is used to transmit transactional messages. Information included in those messages, such as order details and recipient email addresses, is processed as necessary to deliver the relevant communications.

Google API data protection

Our use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including its Limited Use requirements.

Google’s policy is available at:
https://developers.google.com/terms/api-services-user-data-policy

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain shopping cart sessions, support customer login, remember preferences, improve website functionality, and protect against fraudulent or malicious activity.

If analytics or advertising technologies are enabled, they may also collect information about website usage in accordance with their respective policies and applicable consent requirements.

You can manage cookies through your browser settings. Disabling certain cookies may affect shopping cart, checkout, login, or other website features.

5. How We Share Information

We do not sell or rent your personal information.

We may share relevant information with service providers when necessary to operate our business, including:

Payment service providers for payment processing.
Shipping and delivery companies for order fulfillment.
Website hosting, maintenance, and security providers.
Email service providers, including Google Gmail API services, for transactional communications.
Analytics or other technology providers, where enabled.
Professional advisers, regulators, or public authorities when required by law.

We share only the information reasonably necessary for the relevant purpose. Third-party providers may process information under their own privacy policies and applicable contractual or legal obligations.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order fulfillment, customer support, account administration, fraud prevention, and legal or accounting obligations.

Order and transaction records may be retained for the period required by applicable laws. When information is no longer needed, we will take reasonable steps to delete it or securely dispose of it, subject to legal retention requirements and legitimate business needs.

7. Data Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or destruction.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

8. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also contact us with questions about how your information is processed.

Some records may need to be retained to complete transactions or comply with legal obligations. We may need to verify your identity before responding to a request.

9. Third-Party Services and Links

Our website may integrate with third-party services or contain links to external websites. These services are governed by their own privacy policies and terms. We encourage you to review those policies when using third-party services.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children in circumstances where parental consent is legally required. If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal obligations, or data practices. The latest version will be published on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy, your personal data, or our Google API data practices, please contact:

Brand: FOVÍ
Website: https://foviofficial.com
Email: fovi.official66@gmail.com